Communications Minister Timilsina instructs for prompt service delivery

Chitwan / Minister for Information and Communications, Dr. Bikram Timilsina, has emphasized the importance of putting customers first in service delivery.

During his visit to Nepal Telecom in Bharatpur today, he urged staff to prioritize customer satisfaction. He acknowledged the challenges faced by service users who struggle to access government services and encouraged a more efficient response to their complaints. Dr. Timilsina noted that while significant progress has been made in the telecommunications sector, there’s still more to achieve to meet public expectations.