Consumer Court settles over half its cases in first year, but access remains limited

The specialised court has delivered verdicts in 23 of 45 cases, awarding millions in compensation, but consumer rights activists say its reach must expand beyond the Kathmandu Valley.

On May 21, Nepal’s Consumer Court ordered Qatar Airways to pay Rs26.19 million in compensation to Priti Thapa after hot coffee spilled on her during a transit flight from Doha to Kathmandu.