Who can avail of the services provided by Hamro Patro Remit?
Any person who wants to make a payment (in foreign currency) to an individual in the pay-out country i.e. Nepal (in pay-out currency i.e. NPR) can avail of the services of Hamro Patro Remit.
In which currencies can I remit using Hamro Patro Remit?
Currently, the service is available only from the USA and thus users can remit money using US Dollars. want to switch to Hamro Patro Remit?
I already use another money transfer service, why would I want to switch to Hamro Patro Remit?
Because we guarantee safe and prompt transfer of your hard-earned money at the lowest cost possible. Through Hamro Patro Remit you can transfer your amount at the lowest cost. Money is transferred between 3-4 working days (In best cases, it is immediate) and even small amounts (up to 10 dollars) can be sent cost-effectively. There is no charge at the receiving end so your loved ones can collect money without any cost.
How safe and secure is Hamro Patro Remit money transfer? Am I giving my money in safe hands?
Hamro Patro Remit allows transactions to verified users who have completed the entire KYC and due diligence process. The remit system is highly secured and all your personal information is secured making Hamro Patro Remit a highly secured way for money transfer.
From which countries is the Hamro Patro Remit service available?
Currently the service is available only through the USA. Users residing in any part of the USA and who have completed their KYC can avail the services.
How do I find a Hamro Patro Remit agent location?
We are available on call as well as email and finding an agent is as simple. You can contact our customer service using the given details:
How can I upgrade from one Tier to another?
Users can upgrade their tier limits by submitting additional KYC documents and details corresponding to the respective tiers. Any tier upgrade needs to be initiated by the user. The process of handling tier upgrade is as follows:
Step 1: The user must initiate a tier upgrade from their dashboard.
Step 2: Once the tier upgrade request is initiated, the user will be asked to provide necessary documents/information in their dashboard. The user is required to upload the required documents/information and submit them for verification.
How do I know about the status of my money transfer?
The user can check the status of their money transfer in their account with Hamro Patro Remit. The users also receive a system generated email whenever there is a change in the status of their transfer.
Which Payment method does Hamro Patro Remit accept?
Hamro Patro Remit accepts international payments enabled online banking as well as Debit cards. The system currently supports over 10,000 financial institutions for ACH.
What are the charges to send money?
The charges for remitting an amount depends on the tier and the amount being transferred and the customer can check the charges for their transaction in the system directly during the transfer process.
How can the recipient receive the funds?
The Hamro Patro Remit system is an online system and the receiver will get the money directly in their bank account.
How soon will the money be available to the Receiver?
The transaction will be received by the beneficiary within the same day or within 3-4 days of initiating the transaction.
Will there be any extra charges for my beneficiary?
No, the charges applicable are only applied to the sender until and unless the sender chooses to apply the transfer charges to the beneficiary.
Can the person I’m sending money to choose the currency to receive the money transfer?
Since the remitted amount is transferred directly to the bank account, the beneficiary will receive the money in Nepalese currency.