New Online System Causes Chaos at Transport Offices

Kathmandu. Various efforts started to make public service delivery technology-friendly sometimes become a stumbling block, and the new 'EDL' system of the Department of Transport Management has become a stark example of this.

Due to the new online system implemented from Shrawan 1, service recipients across transport offices nationwide are in distress, and employees have become helpless. This so-called new system, instead of making services accessible, has only added to the public's suffering. The main reason behind this appears to be the change in vendors made by the Balen-led government and the ministry.