Q: How do I place an order at Hamro Mart?
A: To place an order, simply browse at mart.hamropatro.com or go to Hamro Patro app and select Mart, add your desired items to your cart, proceed to checkout. Or you can select the desired items and direct message in our Facebook, Instagram, or Whatsapp and let us know.
Q: What payment methods are accepted on Hamro Mart?
A: We accept cash on delivery, HamroPay digital wallet, online payment methods. Choose the option that best suits you.
Q: How long does delivery take?
A: Delivery times vary depending on your location and the product. Typically, orders are delivered within 24 hours.
Q: How can I track my order?
A: You'll receive messages and emails for your products whether it is in processing or out for delivery using our tracking system.
Q: What should I do if I receive a damaged or incorrect item?
A: If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or refund as quickly as possible.
Q: How can I contact Hamro Mart customer service?
A: You can reach our customer service team through our contact page, by phone, or via email. Our support team is available to assist you with any questions or concerns.
Call/Message/Whatsapp: 9801358744
Facebook: https://www.facebook.com/hamropatromart
Instagram: https://www.instagram.com/hamropatromart/
Chat: https://chat.hamropatro.com/b/mart
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