Post For Citizens

Nepal's postal services have the capability to form an important connection between the government and the citizenry. Through door-to-door delivery and improved tracing, the postal system in the country is serving as an important source of government services to the people. The government’s effort to revamp the old post service system into a new tech-based and people-friendly public service should be praiseworthy. This is evident from the distribution of passports, driving licenses, education certificates, samples and other official documents to citizens. Through the postal system at least 10,000 people have so far received government documents in their homes, which means that a public institution considered as obsolete can be transformed to suit present day needs. As of August 12, 2026, the postal department has transported 247,043 passports to District Administration Offices in 76 districts while 8,669 were directly delivered to the applicant. Over a million driving licenses have been distributed using the postal system. Agreements made with Nepal Open University, National Public Health Laboratory and Health Insurance Board have proved that the service is now going beyond ordinary delivery of mails.